NetSuite is a robust enterprise resource planning (ERP) software that can help businesses optimize their operations and improve performance. However, implementing NetSuite effectively requires a team of professionals with different skill sets and expertise. In this article, we'll explore the different roles involved in a typical NetSuite implementation and the role of NetSuite partners in delivering effective solutions.
NetSuite Implementation Roles
NetSuite Project Manager - The project manager oversees the entire NetSuite implementation project, from scoping and planning to development and deployment. They work with business stakeholders to understand their requirements, manage timelines and budgets, and ensure that the project is delivered successfully.
NetSuite Technical Consultant - The technical consultant configures and customizes NetSuite to meet the client's business requirements. They have expertise in NetSuite development tools and scripting languages to customize NetSuite functionality and integrate it with other systems.
NetSuite Functional Consultant - The functional consultant is responsible for working with business stakeholders to understand their requirements and optimize their use of NetSuite. They have business processes and workflow expertise and are responsible for configuring NetSuite to meet those requirements.
NetSuite Business Analyst - The business analyst is responsible for analyzing business operations and requirements to identify opportunities for optimization and improvement using NetSuite. They work with business stakeholders to understand their needs, gather and analyze data, and develop reports and recommendations for improving business processes.
NetSuite Implementer - The implementer is responsible for implementing and configuring NetSuite for the client. They have a combination of technical and functional expertise and are responsible for customizing NetSuite to meet business requirements and providing user training and support.
NetSuite partners work closely with NetSuite to deliver complementary products and services to clients. They include NetSuite Solution Providers and Alliance Partners.
NetSuite Solution Providers are authorized by NetSuite to sell, implement, and support NetSuite products and services. They work closely with clients to understand their business needs and requirements and deliver customized NetSuite solutions that meet those needs. They may also provide ongoing support and consulting services to help clients optimize their use of NetSuite.
On the other hand, NetSuite Alliance Partners have a strategic partnership with NetSuite to deliver complementary products and services to clients. These may include software applications that integrate with NetSuite or consulting services that help clients implement and use NetSuite effectively. Alliance Partners work closely with NetSuite to ensure that their solutions are compatible with NetSuite and meet clients' needs.
The significant difference between NetSuite Solution Providers and NetSuite Alliance Partners is the Alliance Partner is authorized to sell NetSuite licenses with less focus on the implementation. However, NetSuite Alliance Partners use NetSuite direct sales team in the sales process with more focus on the implementation since NetSuite obliged Alliance Partners to hire at least six NetSuite professionals to be eligible for the partnership. In contrast, Solution Providers are not obliged to meet this requirement.
In a typical NetSuite implementation, both NetSuite partners and the above roles work together to deliver effective solutions to clients. NetSuite partners provide additional expertise and capabilities that can help clients maximize the value of NetSuite for their businesses. By leveraging the different roles and partnering with the right NetSuite partners, companies can achieve successful NetSuite implementations that drive improved business performance.
Implementing NetSuite is a complex process that requires a team of professionals with different skill sets and expertise. By understanding the different roles involved and the role of NetSuite partners, businesses can achieve successful NetSuite implementations that meet their business needs and drive improved business performance. Whether you are looking to implement NetSuite for the first time or optimize your existing implementation, working with a team of experienced professionals and partnering with the right NetSuite partners can help you achieve your goals.