Effective Date: January 1, 2024

Thank you for choosing Haya Solutions Inc. ("we", "us", or "our"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services or interact with our website.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.

Information We Collect

We may collect personal information that you provide to us when you:

  • Use our services or interact with our website.
  • Contact us for support or inquiries.

The types of personal information we may collect include but are not limited to:

  • Contact information includes your name, email address, phone number, and mailing address.
  • Account credentials such as usernames and passwords.
  • Payment information such as credit card details.

How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To provide and maintain our services.
  • To personalize your experience and improve our services.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To process transactions and fulfill orders.
  • To send you promotional materials and updates about our services, with your consent.
  • To comply with legal obligations.

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

  • With our affiliates, service providers, and business partners who assist us in providing our services.
  • In response to a legal request or as required by law.
  • To protect our rights, property, or safety, and that of our users or others.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Data Processors

In addition to the information outlined in our Privacy Policy, we use the following third-party data processors to enhance our services and improve user experience:

  1. Google Analytics: We utilize Google Analytics to analyze user behavior and improve the performance of our website. Google Analytics may collect and process data such as your IP address, browser information, and interaction with our website. For more information on how Google Analytics handles your data, please refer to Google's Privacy Policy.
  2. Zoho PageSense: We use Zoho PageSense for website optimization and A/B testing. Your interactions with our website may be tracked and analyzed by Zoho PageSense to improve user experience. Please review Zoho's Privacy Policy for more information on how Zoho PageSense handles your data.
  3. Zoho SalesIQ: We employ Zoho SalesIQ for live chat support and customer engagement. Your interactions with our customer support team through Zoho SalesIQ may be logged and processed to provide efficient support services. Please refer to Zoho's Privacy Policy for details on how Zoho SalesIQ handles your data.
  4. Facebook: We may use Facebook pixels or other Facebook tools for marketing and advertising purposes. This allows us to measure the effectiveness of our advertising campaigns and reach our target audience on Facebook. Please review Facebook's Data Policy for more information on how Facebook collects and uses your data.
  5. LinkedIn: We may use LinkedIn for professional networking and marketing purposes. LinkedIn may collect and process your personal information in accordance with their Privacy Policy.

Please note that these third-party data processors have their own privacy policies and practices, which may differ from ours. We encourage you to review their privacy policies to understand how your information is handled by these providers.

Data Security

We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional communications from us by following the instructions provided in such communications.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please email us at info@hayasolutions.com.

Thank you for entrusting us with your personal information. We are committed to protecting your privacy and providing a secure and enjoyable experience.

Haya Solutions Inc.