Zoho Sales Iq

Understand how visitors are interacting with your website in real time. Use that insight to trigger rule-based proactive chat conversations.

Letting customers chat with a live representative helps you to close deals faster and deliver exceptional customer service.

Drive sharper engagement by gaining access to a highly insightful list of 'All' your website visitors. Prioritize them as hot, warm and cold based on their lead score and close more deals faster.

Features

  • Track and engage visitors.

    Get live visitor information like location, web path, and referrer. See where your visitors are from and how they navigate your website in order to engage with them proactively.

  • Drive engagement with Zoho CRM.

    Convert your CRM data into actionable insights. Use CRM data to prioritize your website visitors in real time, receive hot prospect alerts, and drive targeted engagement.

  • Live chat software. Engage in real time.

    Increase your sales and improve customer service by delivering a personalized experience to website visitors. Send targeted messages to your prospects and customers.

  • Real time lead scoring.

    Define lead scores customized to your business needs. Identify hot, warm, and cold prospects on your website and focus on prospects that deserve your attention.

  • Sell smarter. Close deals faster.

    Supercharge your sales conversions by automating website-visitor engagement with intelligent triggers. Recognize and engage new prospects with email campaigns.

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CMS and e-commerce integrations.

Zoho SalesIQ works well with leading CMS and e-commerce platforms.

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