Zoho Assist

Zoho Assist is a remote support software that helps you support your remote customers and manage unattended computers. We crafted this software by considering all the essential features needed for hassle-free troubleshooting sessions.

Zoho Assist is completely web-based, with no installations required at your end. You can connect to any computer inside or outside your network. It traverses major proxies and firewalls and shielded with industry standard security.

Zoho Assist's intuitive interface and session reports help you administer your account and manage your technicians. Get your website widget so your customers can join support sessions online, and partially rebrand Zoho Assist.

Features

  • Simply connect

    Invite your customers to a remote session through email, website, or custom link. Joining is straight-forward that even a novice user will find it easy.

  • Anytime access

    Install the Unattended client on your remote customer's computer and access it whenever you need to. This gives you the ease to work when you want without disturbing your customer.

  • Easy file transfer

    Send files to your remote customer's computer quickly. It can be helpful in installing updates or patches. You can also receive files at the same time. File type or extension doesn't matter.

  • Customer widget

    Get your customer widget code and paste it on your website or blog. It's a simple HTML snippet that enables your customers to enter the session ID and connect to the remote support session.

  • Reboot and reconnect

    Reboot the remote computer with a single click and reconnect to the session without losing control. You can also restart the computer in Safe mode for troubleshooting.

  • Multiple Monitor Support

    Navigate between two or more number of monitors connected to the remote computer. Zoho Assist automatically detects the active monitor and transfers remote control.

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Support your remote customers wherever you are.

Whether you are on a holiday or travel or working from home, managing unattended computers or running a remote support session is as easy as it is from a desktop. Simply tap your mobile app and make a difference.

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